Customer Care Executive
Minimum 12th pass
Freshers or upto 2 years of work experience
The tasks a Booking Clerk, Transport is expected to perform include:
Issuing tickets to passengers at booking offices of railways, airlines, navigation and motor transport companies, etc.
Maintaining book record relating to sale of tickets
Ascertaining from passenger destination, number of tickets and class of accommodation for which ticket is required
Collecting fares from passengers, locating tickets from panel board, dates tickets and issuing them to passengers
Maintaining account of tickets sold and amount realized
Handing over daily cash collections to Cashier
Indenting for printed tickets
Issuing platform tickets, meal tickets and retiring room tickets and providing cash receipts
Well-versed with the booking system
Ability to create domestic travel ticketing
Equipped to provide necessary supply to customers
Knowledge about various trains, flights and motor transport timings and rates
Problem solving ability Good interpersonal skills
Effective communication skills
Good listening skills
Good mathematical skills
It is a desk job
Need not handle a team
Local travelling is not part of a job
Part-time work and contractual jobs are not available
Work from home option is not available
Offices usually works for 6/7 days a week and 8/9 hours everyday. This may vary company to company
Shift system is available
Is the job suitable for a candidate with special needs?This job is suitable for candidates with One Arm (OA), One Leg (OL), One Arm and One Leg (OAL), Both Leg (BL) and Hearing Impaired (HH)
This job is considered to be mildly hazardous or dangerousunder The Factories Act, 1948 (section 87)
Health risks include stress, back pain, strains/sprains, etc.
Occupational hazards include visual fatigue, headache, upper limb musculoskeletal injuries,electrocution etc.
For freshers - INR 12,000 to INR 20,000 per month
For candidates with 1/2 yearsof experience - INR 15,000 to INR25,000 per month
(These figures are indicative and subject to change)
Importance of Tourism & Hospitality Sector
The contribution of the entire travel and tourism sector in India to Gross Domestic Product is estimated to rise from 8.6% (USD 117.9 billion) in 2010 to 9.0% (USD 330.1 billion) by 2020. Between 2010 and 2019 the demand for travel and tourism in India is expected to grow annually by 8.2%, which will place India at the third position in world.
Hotel Industry in India has witnessed tremendous boom in recent years. Hotel Industry is inextricably linked to the tourism industry and the growth in the Indian tourism industry has fuelled the growth of Indian hotel industry. The arrival of low cost airlines and the associated price wars have given domestic tourists a host of options. The 'Incredible India' destination campaign and the recently launched 'Atithi Devo Bhavah' (ADB) campaign have also helped in the growth of domestic and international tourism and consequently the hotel industry.
The travel agents and tour operators subsector currently employs approximately 0.46 million people and the employment base is expected to reach 0.66 million by 2022. The sector is predominantly unorganised with establishments based on the proprietorship or small-scale partnership model. Employees in the unorganised space are either largely school graduates or dropouts with the increased thrust of inbound tourism, a large number of people might be required in the travel and tour operators segment in tier 2 and tire 3 cities and in popular tourist destinations in India.
Travel and tourism agencies across India
id-sized companies, consultancies and agencies across India
Cities across India
Will be updated
Andhra University, School of Correspondence Education, Vishakapatnam
Ravi Shankar University, Raipur Indian Institute of Management, Chanakyapuri, New Delhi Delhi University, New Delhi
Goa University, Goa
Lovely Professional University
Aptech Aviation & Hospitality Acadamy
Will be updated