Customer Care Executive

Ticketing Executive

Travel Clerks

Travel Sales

Travel Counsellor

Ticketing Executive

Minimum 10th pass

Freshers or up to 2 years of work experience

The tasks a Reservation Clerk, Transport is expected to perform include:

Reserving berths, cabins, seats in trains, boats, ships, motor vehicles or planes by charging prescribed fees

Attending to enquiries of passengers in person, by post or on phone for reservation

Informing customers about the latest status regarding availability or non-availability of seats and berths

Collecting fares and reservation charges from passengers and issues tickets and reservation slips

Making reservation entries in register

Remitting cash collected during day to superiors or cashier general

Proficient in processing reservations by mail, telephone or fax

Knowledge of the credit policy and how to code each reservation

Proficient in maintaining reservation records

Knowledge of preparing letters/receipts of confirmation

Not applicable

Work independently

Problem solving ability Good interpersonal skills

Excellent communication skills

Good listening skills


It is a desk job

Need not handle a team

Local travelling is a part of this job role

Part-time work and contractual jobs maybe available

Work from home option is not available

Working hours

Company usually works for 6/7 days a week and 8/9 hours everyday. This may vary from company to company

Shift system is available

Is the job suitable for a candidate with special needs?This job is suitable for candidates with One Arm (OA), One Leg (OL), One Arm and One Leg (OAL), Both Leg (BL) and Hearing Impaired (HH)

This job is not listed as hazardous or dangerous under The Factories Act, 1948 (section 87)

Health risks include talking on phone for long hours, etc.

Occupational hazards include issue in hearing , body ache, etc.

For freshers - INR 10,000 to INR 25,000 per month

For candidates with 1/2 yearsexperience - INR 11,000 to INR28,000 per month


Overview of Indian Tourism & Hospitality Sector:

The contribution of the entire travel and tourism sector in India to Gross Domestic Product is estimated to rise from 8.6% (USD 117.9 billion) in 2010 to 9.0% (USD 330.1 billion) by 2020. Between 2010 and 2019 the demand for travel and tourism in India is expected to grow annually by 8.2%, which will place India at the third position in the world.

Hotel Industry in India has witnessed tremendous boom in recent years. Hotel Industry is inextricably linked to the tourism industry and the growth in the Indian tourism industry has fuelled the growth of Indian hotel industry. The arrival of low cost airlines and the associated price wars have given domestic tourists a host of options. The 'Incredible India' destination campaign and the recently launched 'Atithi Devo Bhavah' (ADB) campaign have also helped in the growth of domestic and international tourism and consequently the hotel industry.

The travel agents and tour operators subsector currently employs approximately 0.46 million people and the employment base is expected to reach 0.66 million by 2022. The sector is predominantly unorganised with establishments based on the proprietorship or small-scale partnership model. Employees in the unorganised space are either largely school graduates or dropouts with the increased thrust of inbound tourism, a large number of people might be required in the travel and tour operators segment in tier 2 and tire 3 cities and in popular tourist destinations in India.

Travel agencies across India

Cities across India

Will be updated

Andhra University, School of Correspondence Education, Vishakapatnam

Ravi Shankar University, Raipur

Indian Institute of Management, 9, Nyaya Marg, Chanakyapuri, New Delhi

Delhi University, New Delhi

Goa University, Goa

Lovely Professional University

Aptech Aviation & Hospitality Academy

Will be updated