NOC L2 Support Engineer, CARE Engineer, TAC Engineer, Engineering Project Specialist, Product Specialist

Minimum Preferably Bachelor in Technology (Electronics, Computer Science, IT and related field)Training on Installation, commissioning and of network elements apart from on-job training

Certified training for Product Specialist Engineer (programme aligned to TEL/Q6204 released by Telecom Sector Skill Council)

Worked as Core or Field engineer for minimum 2-3 years

The tasks a Product Specialist Engineer is expected to perform include: Supporting in restoring the services in case of critical and emergency faults

Supporting upgrades and new technology roll-out activities

Building competence and sharing knowledge with technical staff and customers

Knowledge about basics of SOLARIS, UNIX and LINUX operating systems and commands

Knowledge of basics of database management software

Understanding of network topology like ring structure, daisy chain structure and their traffic handling capabilities and characteristics

Familiar with functionality and working intricacies of equipment

Well versed with O&M software tools like Mini Link and NEC Pasolink

Knowledge of IP based network - IP back-hauling and IP networking

Knowledge of Network Monitoring System

Proficient with standard fault-finding (troubleshooting) techniques

Knowledge of alarm types, resolution and remedy SLAs and escalation matrix

Familiar with implications for non-response to tickets within defined SLAs

Not applicable

Good communication skills

Team Player


Taking initiatives

Excellent problem-solving capabilities Quantitative abilities

Strong interpersonal skills

Analytical skills

Decision making skills

It is not a desk job

Work from home option is available

Part-time work and contractual jobs are available in some cities

Local travelling may be part of this job role

Need to handle a team of technical staff Working hours

Working hours are 9/10 hours everyday for 5/6 days a week. This may vary from company to company

Shift system maybe available

Is the job suitable for a candidate with special needs?Maybe

This job is considered mildly hazardous or dangerous Occupational hazards include vision problems, slips, falls, back pain, etc.Health risks include exposure to extreme temperatures, noise, electric and magnetic fields, live power lines, etc.

For freshers - INR 25,000 to INR 30,000 per month For candidates with 1/2 yearsexperience - INR 35,000 to INR 40,000 per month For candidates with over 2 yearsexperience - INR 40,000 to INR 50,000 per month(These figures are indicative and subject to change)

Current and Future Trends of Telecom Sector in India

Telecom is one of the fastest-growing industries in India. Today India stands as the second-largest telecommunications market in the world. The mobile phone industry in India would contribute US$ 400 billion in terms of gross domestic product (GDP) of the country in 2014. This sector which is growing exponentially is expected to generate about 4.1 million additional jobs by 2020, as per Groupe Speciale Mobile Association (GSMA). India?s Global System for Mobile (GSM) operators had 4.14 million rural subscribers as of January 2014, bringing the total to 285.35 million.

Data traffic powered by third generation (3G) services grew at 146 per cent in India during 2013, higher than the global average that saw usage double, according to an MBit Index study by Nokia Siemens Networks (NSN). This great leap in both number of consumers as well as revenues from telecom services has not only provided sufficient contribution in Indian GDP growth but also provided much needed employment to Indian youth.

The Broadband services user-base in India is expected to grow to 250 million connections by 2017, according to GSMA. It also expects to see increased mobile Broadband penetration in India, with over 250 million on either 3G /4G by 2017. This has turned tide for the telecom sector in India, as growth and profitability has accelerated in recent times. Tower companies are reaping benefits of a turnaround in the sector as operators have started investing in networks to boost data penetration. The ongoing expansion of the mobile ecosystem, coupled with demand for high-bandwidth applications and services such as video and gaming, is keeping pressure on the industry to increase the availability and quality of Broadband connectivity. Carriers will continue to pursue technological advancements to handle demand, including offloading some mobile bandwidth needs to Wi-Fi, which is proving an effective complement to mobile networks. At the same time, long-term spectrum availability, spectrum efficiency, small cells and continued backhaul improvements are likely to be a key focus to assure continued mobile Broadband momentum. This would translate to an incremental human resource requirement of about 4 million to 4.1 million in coming years.

Telecom service providers across India

IT and ITe

S companies across India

Electronics and IT hardware companies across India

Maximum numbers of job openings are available in Chennai, Pune, Bengaluru, Delhi, Tamil Nadu and other Metro cities.

Will be updated

Engineering colleges across India IIT?s and ITI?s across India

Will be updated