ICT Technician, IT Support Technician

Minimum Preferably 10+2 and/or ITI Diploma in Electronics, Computer Science, IT or related fields Certified training for ICT Technician (programme aligned to TEL/Q6206 released by Telecom Sector Skill Council)

0 - 3 years of relevant work experience is desirable

The tasks an ICT Technician is expected to perform include: Maintaining the ICT nodes/installations live on 24x7 basis

Observing and repairing level 1 faults/issues in installed ICT equipment at site Assisting ICT Engineer in various technical activities like preventive maintenance, site management, fault management, etc. Identifying, localising and rectifying connectivity, cable and equipment faults


Well-versed with basic use of ICT equipment

Knowledge of IP standard and protocols like OSI layer, Ethernet standards, Number system, etc.Knowledge of GSM, 3G technology

Proficient in calculating power cost and site up time

Knowledge of cloud computing technology

Well-versed with safety requirements at the ICT site, cable connectors, etc.

Training in Awareness of digital communication fundamentals

Good communication skills

Team player

Ability to work under pressure


Problem solving ability

Analytical skill



It needs one to be on their toes

Work from home option is not available

Part-time work and contractual jobs are available

Travelling is a part of this job role

Need not handle a team

Working hours

Working hours are 10/12 hours everyday for 5/6 days a week. This may vary from company to company Shift system is available

Is the job suitable for a candidate with special needs?Maybe

This job is considered to be mildly hazardous or dangerous Health hazard include exposure to radiation, live wire/open circuit, exposure to chronic noise pollution, chemical radiations, etc.Occupational hazard include high blood pressure, hearing loss, stress related disorders, electric shock, etc.

For freshers INR 8,000 to INR 10,000 per month For candidates with experience-INR15,000 to INR 20,000 per month (These figures are indicative and subject to change)

Current and Future Trends of Telecom Sector in India

Telecom is one of the fastest-growing industries in India. Today India stands as the second-largest telecommunications market in the world. The mobile phone industry in India would contribute US$ 400 billion in terms of gross domestic product (GDP) of the country in 2014.This sector which is growing exponentially is expected to generate about 4.1 million additional jobs by 2020, as per Groupe Speciale Mobile Association (GSMA). India?s Global System for Mobile (GSM) operators had 4.14 million rural subscribers as of January 2014, bringing the total to 285.35 million.

Data traffic powered by third generation (3G) services grew at 146 per cent in India during 2013, higher than the global average that saw usage double, according to an MBit Index study by Nokia Siemens Networks (NSN). This great leap in both number of consumers as well as revenues from telecom services has not only provided sufficient contribution in Indian GDP growth but also provided much needed employment to Indian youth.

The Broadband services user-base in India is expected to grow to 250 million connections by 2017, according to GSMA. It also expects to see increased mobile Broadband penetration in India, with over 250 million on either 3G /4G by 2017. This has turned tide for the telecom sectorin India, as growth and profitability has accelerated in recent times. Tower companies are reaping benefits of a turnaround in the sector as operators have started investing in networks to boost data penetration. The ongoing expansion of the mobile ecosystem, coupled with demand for high-bandwidth applications and services such as video and gaming, is keeping pressure on the industry to increase the availability and quality of Broadband connectivity. Carriers will continue to pursue technological advancements to handle demand, including offloading some mobile bandwidth needs to Wi-Fi, which is proving an effective complement to mobile networks. At the same time, long-term spectrum availability, spectrum efficiency, small cells and continued backhaul improvements are likely to be a key focus to assure continued mobile Broadband momentum. This would translate to an incremental human resource requirement of about 4 million to 4.1 million in coming years.

Companies working in IT and IT-enabled services

Multinational companies

Telecom companies across India

Towns and cities across India