4120-Secretaries (general)

Job Title ( International classification ): 
Secretaries (general)
ISCO Code: 
Job Description: 
Secretaries (general) use typewriters, personal computers or other word-processing equipment to transcribe correspondence and other documents, check and format documents prepared by other staff, deal with incoming and outgoing mail, screen requests for meetings or appointments, and perform a variety of administrative support tasks.

Main Tasks include -

  • (a) checking, formatting and transcribing correspondence, minutes and reports from dictation, electronic documents or written drafts to conform to office standards, using typewriter, personal computer or other word processing equipment
  • (b) using various computer software packages including spreadsheets to provide administrative support
  • (c) dealing with incoming or outgoing mail
  • (d) scanning, recording and distributing mail, correspondence and documents
  • (e) screening requests for meetings or appointments and helping to organize meetings
  • (f) screening and recording leave and other staff-members' entitlements
  • (g) organizing and supervising filing systems
  • (h) dealing with routine correspondence on their own initiative.

Examples of the occupations here:
- Secretary
- Typing secretary
- Word-processing secretary


Some related occupations classified elsewhere:
- Administrative secretary - 3343
- Executive secretary - 3343
- Legal secretary - 3342
- Medical secretary - 3344

Careers ( AUS/NZ Standards ): 
Careers ( Canadian Standards ): 
Careers (European Standards): 
Careers ( Pakistan Standards): 
Careers (Singapore Standards):