412-Secretaries (general)

Job Title ( International classification ): 
Secretaries (general)
ISCO Code: 
Job Description: 
Secretaries (general) use typewriters, personal computers or other word-processing equipment to transcribe correspondence and other documents, check and format documents prepared by other staff, deal with incoming and outgoing mail, screen requests for meetings or appointments, and perform a variety of administrative support tasks.

Main Tasks include -

  • checking, formatting and transcribing correspondence, minutes and reports from dictation, electronic documents or written drafts to conform to office standards, using typewriter, personal computer or other word processing equipment
  • using various computer software packages, including spreadsheets, to provide administrative support
  • dealing with incoming or outgoing mail
  • scanning, recording and distributing mail, correspondence and documents
  • screening requests for meetings or appointments and helping to organize meetings
  • screening and recording leave and other staff-members? entitlements
  • organizing and supervising filing systems
  • dealing with routine correspondence on their own initiative.

Occupations in this minor group are classified into the following unit groups:

4120 Secretaries (general)