411-General office clerks

Job Title ( International classification ): 
General office clerks
ISCO Code: 
Job Description: 
General office clerks perform a range of clerical and administrative tasks according to established procedures.

Main Tasks include -

  • recording, preparing, sorting, classifying and filing information
  • sorting, opening and sending mail
  • photocopying and faxing documents
  • preparing reports and correspondence of a routine nature
  • recording issue of equipment to staff
  • responding to telephone or electronic enquiries or forwarding to appropriate person
  • checking figures, preparing invoices and recording details of financial transactions made
  • transcribing information onto computers, and proofreading and correcting copy.

Occupations in this minor group are classified into the following unit groups:

4110 General office clerks