Information technology (IT)  is defined as "the study, design, development, application, implementation, support or management of computer-based information systems". The responsibilities of those working in the field include network administration, software development and installation, and the planning and management of an organization's technology life cycle, by which hardware and software are maintained, upgraded and replaced. The business value of information technology lies in the automation of business processes, provision of information for decision making, connecting businesses with their customers, and the provision of productivity tools to increase efficiency.  New emerging areas in IT industry is the utilization of AI and machine learning to automate processes and jobs.

The key sub sectors in the industry include

  • Software Products
  • Business Process Management
  • IT Services
  • Engineering and R&D Services