Bright Outlook

Yes

Automation Impact

High

Salary Level
Much Below Average
Title Job Zone Two: Some Preparation Needed
Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education These occupations usually require a high school diploma.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to 6.0)
  • Majority (57) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
  • Some (28.37) percent of respondents had :Less than a High School Diploma
  • Some (7.08) percent of respondents had :Bachelor's Degree

Interest Code : SEC

  • Social-Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
  • Speech Recognition-The ability to identify and understand the speech of another person.
  • Speech Clarity-The ability to speak clearly so others can understand you.
  • Time Sharing-The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
  • Near Vision-The ability to see details at close range (within a few feet of the observer).
  • Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
  • Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Social Orientation-Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Top 3 Values

  • Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Achievement-Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking-Talking to others to convey information effectively.
  • Service Orientation-Actively looking for ways to help people.
  • Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
  • Coordination-Adjusting actions in relation to others' actions.
  • Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Sales and Marketing-Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Food Production-Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Mathematics-Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Take orders from patrons for food or beverages.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Clean tables or counters after patrons have finished dining.
  • Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships-Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Resolving Conflicts and Negotiating with Others-Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Monitor Processes, Materials, or Surroundings-Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
  • Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
  • Spend Time Walking and Running-Mostly this job requires walking and running
  • Spend Time Standing-Mostly this job requires standing
  • Work With Work Group or Team-Important to work with others in a group or team in this job
  • Physical Proximity-Mostly this job require the worker to perform job tasks in close physical proximity to other people
  • Telephone-Mostly you have telephone conversations in this job
  • Deal With External Customers-Important to work with external customers or the public in this job
  • Point of sale POS software e.g. Compris Advanced Manager's Workstation
  • Web page creation and editing software e.g. Facebook
  • Point of sale POS software e.g. Hospitality Control Solutions Aloha Point-of-Sale
  • Paging controllers e.g.Alphanumeric paging equipment
  • Commercial use cutlery e.g.Carving knives
  • Cash registers
  • Magnetic stripe readers and encoders e.g.Credit card processing machines
  • Personal digital assistant PDAs or organizers e.g.Personal digital assistants PDA
  • Point of sale POS receipt printers e.g.Point of sale POS printers
  • Point of sale POS terminal e.g.Point of sale POS terminals
  • Point of sale POS terminal e.g.Point of service workstations
  • Bar code reader equipment e.g.Portable bar code scanners
  • Touch screen monitors
Industries
Accommodation and Food Services (92%)
For more details on industries and there classification, refer here
Cluster

For more details on career clusters, refer here

Pathway

For more details on career pathways, refer here