Automation Impact

High

Salary Level
Much Below Average
Title Job Zone Two: Some Preparation Needed
Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education These occupations usually require a high school diploma.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to 6.0)
  • Majority (61.44) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
  • Some (33) percent of respondents had :Less than a High School Diploma
  • Some (2.7) percent of respondents had :Associate's Degree (or other 2-year degree)

Interest Code : SCE

  • Social-Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Speech Clarity-The ability to speak clearly so others can understand you.
  • Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
  • Near Vision-The ability to see details at close range (within a few feet of the observer).
  • Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Speech Recognition-The ability to identify and understand the speech of another person.
  • Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Social Orientation-Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity-Job requires being honest and ethical.
  • Concern for Others-Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Top 3 Values

  • Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
  • Speaking-Talking to others to convey information effectively.
  • Service Orientation-Actively looking for ways to help people.
  • Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination-Adjusting actions in relation to others' actions.
  • Persuasion-Persuading others to change their minds or behavior.
  • Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Communications and Media-Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
  • Sales and Marketing-Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Greet patrons attending entertainment events.
  • Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
  • Count and record number of tickets collected.
  • Lead tours and answer visitors' questions about the exhibits.
  • Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
  • Clean facilities.
  • Settle seating disputes or help solve other customer concerns.
  • Manage inventory or sale of artist merchandise.
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  • Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Identifying Objects, Actions, and Events-Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships-Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Assisting and Caring for Others-Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
  • Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
  • Indoors, Environmentally Controlled-Mostly this job require working indoors in environmentally controlled conditions
  • Physical Proximity-Mostly this job require the worker to perform job tasks in close physical proximity to other people
  • Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
  • Spend Time Standing-Mostly this job requires standing
  • Deal With External Customers-Important to work with external customers or the public in this job
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls-Mostly this job requires using your hands to handle, control, or feel objects, tools or controls
  • Spreadsheet software e.g. Microsoft Excel
  • Office suite software e.g. Microsoft Office
  • Operating system software e.g. Microsoft Windows Mobile
  • Optical character reader OCR or scanning software e.g. Ticket Alternative Express Entry
  • Bar code reader equipment e.g.Electronic ticket scanners
  • Electronic charts or maps or atlases e.g.Facility maps
  • Fire extinguishers
  • Emergency medical services first aid kits e.g.First aid kits
  • Flashlight e.g.Hand-held flashlights
  • Two way radios
Industries
Arts Entertainment and Recreation (38%)
Information (34%)
For more details on industries and there classification, refer here
Cluster

For more details on career clusters, refer here

Pathway

For more details on career pathways, refer here