United States
Automation Impact
High
Salary Level
Above Average| Title | Job Zone Two: Some Preparation Needed |
|---|---|
| Experience | Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
| Education | These occupations usually require a high school diploma. |
| Job Training | Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
| Examples | These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers. |
| SVP Range | (4.0 to 6.0) |
- Majority (62.1) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (13.44) percent of respondents had :Bachelor's Degree
- Some (11.07) percent of respondents had :Some College Courses
Interest Code : ECS
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Social-Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension-The ability to read and understand information and ideas presented in writing.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
- Speech Recognition-The ability to identify and understand the speech of another person.
- Speech Clarity-The ability to speak clearly so others can understand you.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Adaptability/Flexibility-Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Leadership-Job requires a willingness to lead, take charge, and offer opinions and direction.
- Integrity-Job requires being honest and ethical.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Top 3 Values
- Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Working Conditions-Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
- Coordination-Adjusting actions in relation to others' actions.
- Time Management-Managing one's own time and the time of others.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Production and Processing-Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Education and Training-Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Monitor employees' work schedules and attendance for payroll purposes.
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Resolve customer complaints.
- Prepare employee work schedules.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Hire and train employees, and evaluate their performance.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- Select and train postmasters and managers of associate postal units.
- Inform the public of available services, and of postal laws and regulations.
- Negotiate labor disputes.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Resolving Conflicts and Negotiating with Others-Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Making Decisions and Solving Problems-Analyzing information and evaluating results to choose the best solution and solve problems.
- Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Scheduling Work and Activities-Scheduling events, programs, and activities, as well as the work of others.
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Indoors, Environmentally Controlled-Mostly this job require working indoors in environmentally controlled conditions
- Telephone-Mostly you have telephone conversations in this job
- Responsible for Others' Health and Safety-Responsibility is there for the health and safety of others in this job
- Responsibility for Outcomes and Results-Responsible for work outcomes and results of other workers
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Electronic Mail-Mostly you use electronic mail in this job
- Time Pressure-This job require the worker to meet strict deadlines
- Data base user interface and query software e.g. Collection Point Management System CPMS
- Procurement software e.g. eBuy
- Electronic mail software e.g. Email software
- Data base user interface and query software e.g. Facility database software
- Spreadsheet software e.g. Microsoft Excel
- Office suite software e.g. Microsoft Office
- Word processing software e.g. Microsoft Word
- Time accounting software e.g. Payroll software
- Human resources software e.g. Personnel management software
- Point of sale POS software
- Bar code reader equipment e.g.Barcode scanners
- Scanners e.g.Computer data input scanners
- Laser printers e.g.Computer laser printers
- Magnetic stripe readers and encoders e.g.Credit card machines
- Time stamping machines e.g.Date stamps
- Postal scales e.g.Digital postal scales
- Cash registers e.g.Electronic cash registers
- Delivery trucks e.g.Mail delivery trucks
- Sorters e.g.Mail sorting equipment
- Tape measures e.g.Measuring tapes
