United States
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Automation Impact
High
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Salary Level
Much Below AverageTitle | Job Zone Two: Some Preparation Needed |
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Experience | Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
Education | These occupations usually require a high school diploma. |
Job Training | Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
Examples | These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers. |
SVP Range | (4.0 to 6.0) |
- Majority (82.22) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
- Some (15.77) percent of respondents had :Less than a High School Diploma
- Some (2.02) percent of respondents had :Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
Interest Code : RSE
- Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Social-Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Speech Recognition-The ability to identify and understand the speech of another person.
- Speech Clarity-The ability to speak clearly so others can understand you.
- Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Concern for Others-Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Integrity-Job requires being honest and ethical.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Top 3 Values
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Achievement-Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Service Orientation-Actively looking for ways to help people.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking-Talking to others to convey information effectively.
- Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
- Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Transportation-Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Psychology-Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Perform equipment safety checks prior to departure.
- Provide boarding assistance to elderly, sick, or injured people.
- Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
- Respond to passengers' questions, requests, or complaints.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
- Explain and demonstrate safety procedures and safety equipment use.
- Open and close doors for passengers.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Establishing and Maintaining Interpersonal Relationships-Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Assisting and Caring for Others-Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Resolving Conflicts and Negotiating with Others-Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Identifying Objects, Actions, and Events-Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- In an Enclosed Vehicle or Equipment-Mostly this job require working in a closed vehicle or equipment (e.g., car)
- Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Time Pressure-This job require the worker to meet strict deadlines
- Spend Time Sitting-Mostly this job requires sitting
- Consequence of Error-Results are serious usually be if the worker made a mistake that was not readily correctable
- Work With Work Group or Team-Important to work with others in a group or team in this job
- Outdoors, Exposed to Weather-Mostly this job require working outdoors, exposed to all weather conditions
- Calendar and scheduling software e.g. Appointment scheduling software
- Data base user interface and query software e.g. Data entry software
- Electronic mail software e.g. Email software
- Operating system software e.g. Microsoft Windows
- Word processing software e.g. Microsoft Word
- Time accounting software e.g. Time tracking software
- Bar code reader equipment e.g.Barcode scanners
- Cash registers e.g.Computerized cash registers
- Digital camcorders or video cameras e.g.Digital video cameras
- Emergency medical services first aid kits e.g.First aid equipment
- Flashlight e.g.High-powered flashlights
- Light trucks or sport utility vehicles e.g.Light trucks
- Lifts e.g.Mechanical lifts
- Two way radios e.g.Mobile radios
- Notebook computers
- Traffic cones or delineators e.g.Parking control cones
Job Family
Sub Family
Industries
Transportation and Warehousing (68%)
Educational Services (19%)
For more details on industries and there classification, refer here
Educational Services (19%)
For more details on industries and there classification, refer here