|Title||Job Zone Three: Medium Preparation Needed|
|Experience||Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.|
|Education||Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.|
|Job Training||Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.|
|Examples||These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents.|
|SVP Range||(6.0 to 7.0)|
- Majority (34.94) percent of respondents had : Bachelor's Degree
- Some (25.43) percent of respondents had :Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
- Some (13.7) percent of respondents had :Post-Baccalaureate Certificate - awarded for completion of an organized program of study; designed for people who have completed a Baccalaureate degree, but do not meet the requirements of academic degrees carrying the title of Master
Interest Code : CE
- Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension-The ability to read and understand information and ideas presented in writing.
- Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
- Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning-The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Speech Clarity-The ability to speak clearly so others can understand you.
- Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
- Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Integrity-Job requires being honest and ethical.
- Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Top 3 Values
- Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Working Conditions-Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
- Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Speaking-Talking to others to convey information effectively.
- Negotiation-Bringing others together and trying to reconcile differences.
- Writing-Communicating effectively in writing as appropriate for the needs of the audience.
- English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Law and Government-Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Mathematics-Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Building and Construction-Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Examine claims forms and other records to determine insurance coverage.
- Investigate and assess damage to property and create or review property damage estimates.
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
- Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
- Analyze information gathered by investigation and report findings and recommendations.
- Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
- Prepare report of findings of investigation.
- Refer questionable claims to investigator or claims adjuster for investigation or settlement.
- Collect evidence to support contested claims in court.
- Identifying Objects, Actions, and Events-Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Interacting With Computers-Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
- Documenting/Recording Information-Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Processing Information-Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Evaluating Information to Determine Compliance with Standards-Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Frequency of Decision Making-The worker is required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization
- Electronic Mail-Mostly you use electronic mail in this job
- Letters and Memos-Mostly the job require written letters and memos
- Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
- Telephone-Mostly you have telephone conversations in this job
- Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
- Time Pressure-This job require the worker to meet strict deadlines
- Impact of Decisions on Co-workers or Company Results-The decisions an employee makes impact the results of co-workers, clients or the company
- Computer aided design CAD software e.g. 4n6xprt Systems StiffCalcs
- Enterprise resource planning ERP software e.g. ADP software
- Document management software e.g. Agency Management Systems AMS 360
- Computer aided design CAD software e.g. ARSoftware WinSMAC
- Document management software e.g. Autoclaims Direct DirectLink
- Financial analysis software e.g. Automatic Data Processing Estimating
- Expert system software e.g. Axonwave Fraud and Abuse Management System
- Document management software e.g. BCCORP Burkitt W5
- Expert system software e.g. Bill review software
- Document management software e.g. Bramerhill ClaimsTech
- Portable data input terminals e.g.Data collectors
- Desktop computers
- Automotive computer systems e.g.Event data recorders
- Portable data input terminals e.g.Field computers
- Portable data input terminals e.g.Handheld computers
- Measuring wheels for distance e.g.Measure markers
- Portable data input terminals e.g.Mobile wireless handheld communication devices
- Personal digital assistant PDAs or organizers e.g.Personal digital assistants PDA
- Theodolites e.g.Total stations