Automation Impact

High

Salary Level
Below Average
Title Job Zone Two: Some Preparation Needed
Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education These occupations usually require a high school diploma.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to 6.0)
  • Majority (68.97) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
  • Some (20.34) percent of respondents had :Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
  • Some (7.62) percent of respondents had :Less than a High School Diploma

Interest Code : RCI

  • Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Investigative-Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
  • Arm-Hand Steadiness-The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Manual Dexterity-The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Finger Dexterity-The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Near Vision-The ability to see details at close range (within a few feet of the observer).
  • Integrity-Job requires being honest and ethical.
  • Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
  • Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Independence-Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Analytical Thinking-Job requires analyzing information and using logic to address work-related issues and problems.

Top 3 Values

  • Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Working Conditions-Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
  • Repairing-Repairing machines or systems using the needed tools.
  • Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Equipment Maintenance-Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Troubleshooting-Determining causes of operating errors and deciding what to do about it.
  • Speaking-Talking to others to convey information effectively.
  • Operation Monitoring-Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mechanical-Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Computers and Electronics-Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Bill customers for repair work, and collect payment.
  • Observe and examine appliances during operation to detect specific malfunctions such as loose parts or leaking fluid.
  • Talk to customers or refer to work orders to establish the nature of appliance malfunctions.
  • Refer to schematic drawings, product manuals, and troubleshooting guides to diagnose and repair problems.
  • Trace electrical circuits, following diagrams, and conduct tests with circuit testers and other equipment to locate shorts and grounds.
  • Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring.
  • Conserve, recover, and recycle refrigerants used in cooling systems.
  • Provide repair cost estimates, and recommend whether appliance repair or replacement is a better choice.
  • Disassemble appliances so that problems can be diagnosed and repairs can be made.
  • Respond to emergency calls for problems such as gas leaks.
  • Operating Vehicles, Mechanized Devices, or Equipment-Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
  • Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Updating and Using Relevant Knowledge-Keeping up-to-date technically and applying new knowledge to your job.
  • Handling and Moving Objects-Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Making Decisions and Solving Problems-Analyzing information and evaluating results to choose the best solution and solve problems.
  • Telephone-Mostly you have telephone conversations in this job
  • Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
  • Freedom to Make Decisions-The job offers decision making freedom without supervision
  • Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls-Mostly this job requires using your hands to handle, control, or feel objects, tools or controls
  • Deal With External Customers-Important to work with external customers or the public in this job
  • Structured versus Unstructured Work-Job is structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals
  • Frequency of Decision Making-The worker is required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization
  • Data base user interface and query software e.g. dESCO ESC
  • Spreadsheet software e.g. Microsoft Excel
  • Electronic mail software e.g. Microsoft Outlook
  • Operating system software e.g. Microsoft Windows
  • Word processing software e.g. Microsoft Word
  • Data base user interface and query software e.g. Parts database software
  • Route navigation software e.g. Route mapping software
  • Data base user interface and query software e.g. ServiceMax
  • Internet browser software e.g. Web browser software
  • Dollies e.g.Appliance dollies
  • Bearing fitting tool kits e.g.Bearing removers
  • Carbon monoxide analyzer e.g.Carbon monoxide detectors
  • Chemical hose e.g.Charging hoses
  • Explosimeters e.g.Combustible gas detectors
  • Tube brushes e.g.Condenser brushes
  • Power drills e.g.Cordless drills
  • Multimeters e.g.Digital multimeters
  • Vacuum gauges e.g.Digital vacuum gauges
  • Heat guns e.g.Dual temperature heat guns
Cluster

For more details on career clusters, refer here

Pathway

For more details on career pathways, refer here