651- Managers in customer and personal services, n.e.c.
Managers in customer and personal services, n.e.c.
This unit group includes managers of establishments that provide services not elsewhere classified, such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
Managers in this unit group perform some or all of the following duties:
Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
Establish or implement policies and procedures for staff
Plan and control budget and inventory
Respond to inquiries or complaints and resolve problems
Manage contracts for advertising or marketing strategies
Hire, train and supervise staff.
Completion of secondary school is usually required.
A college diploma or vocational certificate in the subject of instruction may be required.
One to three years of experience in the service being offered are usually required.
National Occupation Classification, (2011)
Statistics Canada and Human Resources and Skills Development Canada,
Catalogue no. 12-583-X