423- Managers in social, community and correctional services
Managers in social, community and correctional services
This unit group includes managers who plan, organize, direct, control and evaluate the programs and activities of social service and community agencies, correctional institutions, counselling departments, labour organizations, professional associations, political parties and non-governmental organizations.
Managers in this unit group perform some or all of the following duties:
Plan, organize, direct, control and evaluate the delivery of social and community service programs such as income maintenance, children's aid and emergency housing services
Manage the operations and activities of social and community centres, correctional facilities and detention centres
Administer the programs of non-governmental organizations involved with social issues such as health care, human rights, consumer protection, international development and environmental protection
Administer programs of membership organizations such as political parties, labour organizations, business and professional associations
Establish administrative procedures to meet objectives set by board of directors or senior management
Direct and advise professional and non-professional staff delivering services and programs to the general public and to the organization or association membership
Plan, administer and control budgets for programs, equipment and support services
Represent their respective organizations for the purpose of government liaison and media relations
Participate in policy development by preparing reports and briefs for management committees and working groups
Hire and provide training for professional and non-professional staff.
Managers in social, community and correctional services usually require a master's degree in a social science or administrative discipline
Several years of experience in a related occupation, such as a community and social service worker, social or health policy researcher, consultant or program officer, probation or parole officer, or social worker.
Managers of associations and membership organizations require extensive experience in a related occupation, trade or industry.
Progression to senior management positions in social, community and correctional services is possible with additional training and experience.
National Occupation Classification, (2011)
Statistics Canada and Human Resources and Skills Development Canada,
Catalogue no. 12-583-X