1213- Supervisors, library, correspondence and related information workers
Supervisors, library, correspondence and related information workers
Supervisors in this unit group supervise and co-ordinate the activities of workers in the following unit groups: Library Assistants and Clerks (1451), Correspondence, Publication and Regulatory Clerks (1452) and Survey Interviewers and Statistical Clerks (1454). They are employed throughout the private and public sectors.
Supervisors in this unit group perform some or all of the following duties:
Co-ordinate, assign and review the work of clerks engaged in the following duties:
conducting surveys and interviews; collecting and compiling statistics; preparing and issuing licenses, passports and other regulatory documents; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
Establish work schedules and procedures and co-ordinate activities with other work units or departments
Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
Train workers in job duties and company policies
Requisition supplies and materials
Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
May perform the same duties as workers supervised.
Completion of secondary school is required.
Completion of college courses related to area supervised may be required.
Experience in the clerical occupation supervised is usually required.
- First-Line Supervisors of Office and Administrative Support Workers
- Compliance Officers
- Environmental Compliance Inspectors
- Licensing Examiners and Inspectors
- Government Property Inspectors and Investigators
- Regulatory Affairs Specialists
- Court, Municipal, and License Clerks
- Court Clerks
- Municipal Clerks
- License Clerks
- Meter Readers, Utilities
- Coin, Vending, and Amusement Machine Servicers and Repairers
National Occupation Classification, (2011)
Statistics Canada and Human Resources and Skills Development Canada,
Catalogue no. 12-583-X