639411-Ticket Seller˜

ANZSCO code: 
639411
Job Title: 

Ticket Seller˜

Job Description: 

Sells tickets and makes reservations for services such as travel and admission to sporting and entertainment venues. May take tickets, issue boarding passes, or assist in the use of self-check systems. May work in a call centre.

Specializations: 

Booking Clerk ,Reservations Clerk

Tasks: 
  • receiving customers' requests, accepting payments, collecting fares from passengers, and issuing tickets, receipts and change
  • answering inquiries about charges, routes, schedules, reservations, coming attractions and fares
  • checking service availability and times, and making reservations
  • contacting customers to cancel or confirm reservations
  • organising displays of service availability, times and other information
  • collecting tickets and change from depot clerks
  • signalling drivers to stop and proceed
  • overseeing passengers' safety in emergency circumstances, and opening and closing vehicle doors
  • assisting passengers to board and alight from vehicles and assisting passengers with baggage
Job Group: 

5

Skills: 

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia

AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand

NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Source Of Info: 

Reference Australian Bureau of Statistics
1220.0 - ANZSCO -- Australian and New Zealand Standard Classification of Occupations, 2013, Version 1.805