Bright Outlook

Yes

Automation Impact

High

Salary Level
Much Below Average
Title Job Zone Two: Some Preparation Needed
Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education These occupations usually require a high school diploma.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to 6.0)
  • Majority (43.58) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
  • Some (37.36) percent of respondents had :Less than a High School Diploma
  • Some (9.69) percent of respondents had :Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)

Interest Code : ECR

  • Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
  • Speech Recognition-The ability to identify and understand the speech of another person.
  • Speech Clarity-The ability to speak clearly so others can understand you.
  • Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Leadership-Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Integrity-Job requires being honest and ethical.

Top 3 Values

  • Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence-Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Speaking-Talking to others to convey information effectively.
  • Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Coordination-Adjusting actions in relation to others' actions.
  • Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation-Actively looking for ways to help people.
  • Instructing-Teaching others how to do something.
  • Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Food Production-Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Production and Processing-Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Personnel and Human Resources-Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Perform various financial activities, such as cash handling, deposit preparation, and payroll.
  • Resolve customer complaints regarding food service.
  • Compile and balance cash receipts at the end of the day or shift.
  • Present bills and accept payments.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Supervise and participate in kitchen and dining area cleaning activities.
  • Greet and seat guests, and present menus and wine lists.
  • Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
  • Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Training and Teaching Others-Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Making Decisions and Solving Problems-Analyzing information and evaluating results to choose the best solution and solve problems.
  • Guiding, Directing, and Motivating Subordinates-Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Identifying Objects, Actions, and Events-Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Coordinating the Work and Activities of Others-Getting members of a group to work together to accomplish tasks.
  • Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
  • Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
  • Work With Work Group or Team-Important to work with others in a group or team in this job
  • Spend Time Standing-Mostly this job requires standing
  • Coordinate or Lead Others-Important to coordinate or lead others in accomplishing work activities in this job
  • Telephone-Mostly you have telephone conversations in this job
  • Physical Proximity-Mostly this job require the worker to perform job tasks in close physical proximity to other people
  • Deal With External Customers-Important to work with external customers or the public in this job
  • Human resources software e.g. ADP Workforce Now
  • Data base user interface and query software e.g. CaterPro
  • Inventory management software e.g. CBORD Group Menu Management System
  • Accounting software e.g. Compeat Restaurant Accounting Systems
  • Point of sale POS software e.g. Compris Advanced Manager's Workstation
  • Accounting software e.g. CostGuard
  • Data base user interface and query software e.g. Data entry software
  • Financial analysis software e.g. Delphi Technology
  • Communications server software e.g. IBM Domino
  • Point of sale POS software e.g. Intuit QuickBooks Point of Sale
  • Bar code reader equipment e.g.Barcode scanners
  • Point of sale payment terminal e.g.Card readers
  • Cash registers
  • Magnetic stripe readers and encoders e.g.Credit card processing machines
  • Desktop computers
  • Bar code reader equipment e.g.Linear imaging scanners
  • Bar code reader equipment e.g.Long range charged coupled device CCD barcode scanners
  • Notebook computers
  • Point of sale POS receipt printers e.g.Point of sale POS printers
  • Point of sale POS terminal e.g.Point of sale POS terminals
Industries
Accommodation and Food Services (76%)
For more details on industries and there classification, refer here
Cluster

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Pathway

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