1411-Hotel managers

Tasks include

• directing and overseeing reservation, reception, room service and housekeeping activities
• supervising security arrangements, and garden and property maintenance
• planning and supervising bar, restaurant, function and conference activities
• observing liquor, gaming, and other laws and regulations
• assessing and reviewing customer satisfaction
• overseeing accounting and purchasing activities
• undertaking budgeting for the establishment
• controlling selection, training and supervision of staff
• ensuring compliance with occupational health and safety regulations
• providing guests with local tourism information, and arranging tours and transportation.