651- Managers in customer and personal services, n.e.c.

Canada NOC: 
651
Job Title: 

Managers in customer and personal services, n.e.c.

Job Description: 

This unit group includes managers of establishments that provide services not elsewhere classified, such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.

Main Duties: 

Managers in this unit group perform some or all of the following duties:


Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
Establish or implement policies and procedures for staff
Plan and control budget and inventory
Respond to inquiries or complaints and resolve problems
Manage contracts for advertising or marketing strategies
Hire, train and supervise staff.

Employment Requirements: 

Completion of secondary school is usually required.
A college diploma or vocational certificate in the subject of instruction may be required.
One to three years of experience in the service being offered are usually required.

Classified Elsewhere: 

Accommodation service managers (0632)
Cleaning supervisors (6315)
Executive housekeepers (6312)
Other business services managers (0125)
Retail and wholesale trade managers (0621)
Retail sales supervisors (6211)

Source Of Info: 

National Occupation Classification, (2011)

Statistics Canada and Human Resources and Skills Development Canada,

February 2012,

Catalogue no. 12-583-X