451611-Tourist Information Officer˜

ANZSCO code: 
451611
Alternate Titles: 

Tourist Adviser

Job Title: 

Tourist Information Officer˜

Tasks: 
  • determining clients' requirements for travel, accommodation and special interests
  • suggesting itineraries based on available travel routes and cost, availability and convenience of transport
  • making and confirming travel and accommodation reservations and informing clients of bus, plane, ship and train connections
  • notifying clients of travel dates, baggage limits, and medical and visa requirements
  • providing information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
  • assisting with travel clearances
  • collecting payments and issuing clients' itineraries, relevant documentation, tickets for travel and vouchers for accommodation
  • providing information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveller's cheques
  • answering inquiries from tourists and offering suggestions about tours, travel routes, accommodation and local customs
  • providing literature and information on local and interstate tours and places of interest
  • discussing transport availability and cost
  • may work in a call centre
Job Group: 

4

Skills: 

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia

AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand

NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

International Careers(ISCO): 
Source Of Info: 

Reference Australian Bureau of Statistics
1220.0 - ANZSCO -- Australian and New Zealand Standard Classification of Occupations, 2013, Version 1.659