Automation Impact

High

Salary Level
Much Below Average
Title Job Zone Two: Some Preparation Needed
Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education These occupations usually require a high school diploma.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to 6.0)
  • Majority (82.22) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
  • Some (15.77) percent of respondents had :Less than a High School Diploma
  • Some (2.02) percent of respondents had :Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)

Interest Code : RSE

  • Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Social-Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Enterprising-Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
  • Speech Recognition-The ability to identify and understand the speech of another person.
  • Speech Clarity-The ability to speak clearly so others can understand you.
  • Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning-The ability to apply general rules to specific problems to produce answers that make sense.
  • Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Concern for Others-Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Integrity-Job requires being honest and ethical.
  • Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Top 3 Values

  • Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Achievement-Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Service Orientation-Actively looking for ways to help people.
  • Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking-Talking to others to convey information effectively.
  • Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
  • Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
  • Transportation-Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Public Safety and Security-Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Psychology-Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Administration and Management-Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
  • Perform equipment safety checks prior to departure.
  • Provide boarding assistance to elderly, sick, or injured people.
  • Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
  • Respond to passengers' questions, requests, or complaints.
  • Greet passengers boarding transportation equipment and announce routes and stops.
  • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
  • Explain and demonstrate safety procedures and safety equipment use.
  • Open and close doors for passengers.
  • Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Establishing and Maintaining Interpersonal Relationships-Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Assisting and Caring for Others-Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Resolving Conflicts and Negotiating with Others-Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Identifying Objects, Actions, and Events-Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
  • In an Enclosed Vehicle or Equipment-Mostly this job require working in a closed vehicle or equipment (e.g., car)
  • Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
  • Time Pressure-This job require the worker to meet strict deadlines
  • Spend Time Sitting-Mostly this job requires sitting
  • Consequence of Error-Results are serious usually be if the worker made a mistake that was not readily correctable
  • Work With Work Group or Team-Important to work with others in a group or team in this job
  • Outdoors, Exposed to Weather-Mostly this job require working outdoors, exposed to all weather conditions
  • Calendar and scheduling software e.g. Appointment scheduling software
  • Data base user interface and query software e.g. Data entry software
  • Electronic mail software e.g. Email software
  • Operating system software e.g. Microsoft Windows
  • Word processing software e.g. Microsoft Word
  • Time accounting software e.g. Time tracking software
  • Bar code reader equipment e.g.Barcode scanners
  • Cash registers e.g.Computerized cash registers
  • Digital camcorders or video cameras e.g.Digital video cameras
  • Emergency medical services first aid kits e.g.First aid equipment
  • Flashlight e.g.High-powered flashlights
  • Light trucks or sport utility vehicles e.g.Light trucks
  • Lifts e.g.Mechanical lifts
  • Two way radios e.g.Mobile radios
  • Notebook computers
  • Traffic cones or delineators e.g.Parking control cones
Industries
Transportation and Warehousing (68%)
Educational Services (19%)
For more details on industries and there classification, refer here
Cluster

For more details on career clusters, refer here

Pathway

For more details on career pathways, refer here