Automation Impact

High

Salary Level
Average
Title Job Zone Two: Some Preparation Needed
Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education These occupations usually require a high school diploma.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to 6.0)
  • Majority (67.56) percent of respondents had : High School Diploma (or GED or High School Equivalence Certificate)
  • Some (17.88) percent of respondents had :Some College Courses
  • Some (7.76) percent of respondents had :Less than a High School Diploma

Interest Code : CR

  • Conventional-Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Realistic-Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression-The ability to communicate information and ideas in speaking so others will understand.
  • Near Vision-The ability to see details at close range (within a few feet of the observer).
  • Written Comprehension-The ability to read and understand information and ideas presented in writing.
  • Speech Recognition-The ability to identify and understand the speech of another person.
  • Speech Clarity-The ability to speak clearly so others can understand you.
  • Dependability-Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity-Job requires being honest and ethical.
  • Attention to Detail-Job requires being careful about detail and thorough in completing work tasks.
  • Cooperation-Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Self Control-Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Stress Tolerance-Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Top 3 Values

  • Relationships-Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support-Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Working Conditions-Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
  • Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking-Talking to others to convey information effectively.
  • Reading Comprehension-Understanding written sentences and paragraphs in work related documents.
  • Service Orientation-Actively looking for ways to help people.
  • Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring-Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics-Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Sales and Marketing-Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Clerical-Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Computers and Electronics-Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  • Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
  • Keep money drawers in order, and record and balance daily transactions.
  • Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
  • Register, certify, and insure letters and parcels.
  • Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  • Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
  • Receive letters and parcels, and place mail into bags.
  • Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
  • Obtain signatures from recipients of registered or special delivery mail.
  • Performing for or Working Directly with the Public-Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Getting Information-Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Identifying Objects, Actions, and Events-Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Evaluating Information to Determine Compliance with Standards-Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Communicating with Supervisors, Peers, or Subordinates-Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Handling and Moving Objects-Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Indoors, Environmentally Controlled-Mostly this job require working indoors in environmentally controlled conditions
  • Importance of Being Exact or Accurate-Required to be very exact or highly accurate in performing this job
  • Contact With Others-This job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
  • Face-to-Face Discussions-Mostly you have to have face-to-face discussions with individuals or teams in this job?
  • Spend Time Making Repetitive Motions-Mostly this job require making repetitive motions
  • Deal With External Customers-Important to work with external customers or the public in this job
  • Importance of Repeating Same Tasks-Repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
  • Spend Time Standing-Mostly this job requires standing
  • Accounting software e.g. Budgeting software
  • Enterprise resource planning ERP software e.g. Delivery operations information system DOIS
  • Time accounting software e.g. Electronic Time Clock ETC
  • Inventory management software e.g. Inventory tracking software
  • Operating system software e.g. Microsoft Windows
  • Point of sale POS software e.g. NCR Advanced Store
  • Human resources software e.g. Time and Attendance Collection System TACS
  • Automatic postal or mailing machine e.g.Automated mail processing equipment
  • Bar code reader equipment e.g.Barcode scanners
  • Sorters e.g.Barcode sorters
  • Bin handlers e.g.Bin stackers
  • Sorters e.g.Doubles detectors
  • Sorters e.g.Electronic mail sorting devices
  • Material handling racks e.g.General purpose mail containers
  • Rubber stamping stamps e.g.Hand stamps
  • Hand trucks or accessories e.g.Hand trucks
  • Mailing bags e.g.Mail bags
Industries
Government (99%)
For more details on industries and there classification, refer here
Cluster
Pathway